Products

faq

See below FAQ's for Purchasing Cards, Selling us Cards (Buylists) , Wishlists and Store Credit via Cash info

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*Purchasing Cards FAQ

Please Note: All In store pickup orders - Choose option on shippng for In Store Pickup.
If you would like to pay for your order in the store choose Check/Cash and you can pay in the store with cash or credit card. (No checks accepted)
Please allow us 24 hours to pack the order before picking up. You will receive a confirmation that your order is ready before you should come to pick it up.

If the order is NOT prepaid otherwise if you choose the option to pay in store check/cash you must pickup the order within 24 hours AFTER our 24 hour packing time or the order will be cancelled and placed back in inventory. If you pay in advance the order will be held for you.

Please note: when purchasing FOIL cards, the title of the card now shows whether it is foil or not.

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*BUYLIST FAQ - Selling Cards or Other Items to US

UPDATE: All prices stated to sell us cards or items are CASH amount . You will receive 20% more if you pick store credit. Amounts will show in cart. 

All cards or other items MUST be in NM to MINT condition to receive stated prices. Please sort cards when sending in order based on the confirmation email of the list. Please include printed list with your package. If cards are unsorted, we will reduce amount paid by $5.00 - $20.00 dependent on size of order. Please note: FOIL cards are listed as a seperate item to sell to us. It says this in the title of the card. Please do not send us foil versions unless you see it listed that we wish to buy the card.

Before sending us cards please wait for email confirmation from us that your Sell to Us order has been approved.  You may then send us the cards or bring them to the store. We need to receive the cards within 10 business days if you are mailing in the cards or 48 hours if you are bringing the cards to the store,  from confirmation or we will cancel the buy order. Please package securely as you are responsible for receipt of cards to us. We recommend that you purchase delivery confirmation and insurance. We are not responsible for lost orders in postal service.

If you are local you must drop off cards to us AFTER you receive notice to bring cards or items within 48 hours. After processing your buylist you can choose to receive Palabucks or store credit on your online account. IMPORTANT: Do NOT bring in your items until you have received confirmation that the list was APPROVED. You will get an email saying you sent in the list, be sure you have received the one that says APPROVED before bringing in or sending in your items.

We reserve the right to modify amounts of cards and pricing based on our needs before approval. Some pricing may also change based on fluctuations in the market.

If you have items not on our buylist, please email us a list. DO NOT bring in the items unless we ask you to do so.

PLEASE NOTE ALL LOCAL PLAYERS - When selling us cards through the website please be sure to wait for confirmation of what we want. You then have 48 hours to bring us the cards sell to us order will be cancelled.

Please note the automated email will say to Send in the cards via postal, you do not have send via postal if you are local, you can bring them to the shop only upon approval of the list.

Please ship Buylist Cards to

Paladins Game Castle
6300 White Lane Suite B
Bakersfield, CA 93309

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*WISHLIST FAQ

The wishlist alerts you to when a card comes back into stock. It is NOT a guarantee of price as prices change frequently. Wishlists are global, this means that everyone who has this card on their wishlist will get notified by email when the card or item comes back into stock. You will need to purchase right away when you get the notification, if not it may be purchased by another customer who had the item on their wishlist. If you missed purchasing the item, you will need to Wishlist it again to have it marked as a wishlist item.

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*Store Credit vs. CASH
 

Store Credit is our preferred method of payment on items when we purchase. We normally only payout cash amounts on orders Sundays or Mondays. This is not always a guarantee as our cash reserves fluctuate frequently.